آتیه پرواز آریانا

  • صفحه اصلی
  • تقویم آموزشی
    • دوره های آموزشی
    • سوالات رایج
    • شرایط و مقررات
  • ثبت نام و پرداخت الکترونیک
  • اعتبار سنجی گواهینامه
  • تماس با ما
    • درباره ما
    • نمایندگان
    • مدرسان
    • انتشارات
  • گالری

دوره های آموزشی

    صفحه اصلی دوره های آموزشی

    لیست دوره های آموزشی در آموزشگاه آتیه پرواز آریانا

    در حال حاضر در موسسه آتیه پرواز آریانا بیش از ۲۰ دوره تخصصی مرتبط با خدمات زمینی فرودگاهی و ۲ دوره مرتبط با فروش بلیت هواپیما برگزار می گردد.جهت ثبت نام در دوره های آموزشی، لطفا لیست پرسنل خود را از طریق نمابر زیر ارسال نمائید.

    تلفن : ۶۶۰۹۷۸۳۴ – ۰۲۱

    برای مشاهده جزئیات مربوط به هر دوره بروی آن کلیک کنید

    دوره مقدماتی نرخ و صدور بلیت هواپیما ( دوره تیکتینگ )

    Course Title: Basic Passenger Fares and Ticketing
    Duration: 12 Days
    Training Syllabus
    An Introduction to ICAO, IATA and WHO

    ICAO Phonetic Alphabet    
    Air Freedoms
    Familiarization whit Airline Codes, Aircraft Codes and GMT
    State Codes, Currency Cods , Aircraft Codes and GMT
    Geography of IATA & Global Indicators
    Introduction to TIM, PAT &General Rules
    One Way Journeys & BHC Cheek
    Mileage System (MPM,TPM.EMS and EMA
    Higher Intermediate Point (HIP)
    Horizontal Fare Calculation
    Lowest Combination
    Round Trip fares (RT)
    Circle Trip Fares & CTM Cheek
    Industry Add-on Amounts
    Introduction to Market &SPA Fares
    Ticket Issuance & Re-Issuance
    Taxes, Fees and Charges
    Free Baggage Allowance
    Condition of Reservation, Cancellation & No show (CRCN)    ۱۹
    Various Discounted Fars
    Vouchers (Exchanges, Refund &Credit Card)

    دوره پیشرفته نرخ و صدور بلیت هواپیما ( دوره تیکتینگ )

    Course Title: Advanced Passenger Fares and Ticketing
    Duration: 12 Days
    Training Syllabus:
    Review of Global Indicators (GI), One Way Journeys, Round Trips & Circle Trips

    HIP, PHD and CTM Exceptions
    Specified Routing
    End on Combination
    Side Trip Methods
    Special Fares and Standard Conditions
    Introduction Extra Seat, Stretcher Case, Cabin Baggage Regulations
    Mixed Class (Three Methods) & Exceptions
    Mileage Exceptions
    Normal Open Jaw Fares (NOJ)
    *Using Through Fare over un-flown Sector
    *Quoting Fare for Actual Flown Portion
    *Permissible Surface Sector
    Carriers fare  Selection Criteria
    Limitations on Indirect Travel
    Industry US Zonal Add- on Amounts
    Round the World Journeys

    دوره ایمنی در ایر ساید

    Course Title: Airside Safety Training
    Duration: 3 Days
    Training Syllabus

    Safety Philosophy
    (a) Company safety policy and program                                  
    (b) Employer/employee responsibilities     
                                 
    Safety Regulations
    (a) International aviation regulations                               
    (b) State aviation regulations                                 
    (c) Airport airside regulations                                     
    (d) Safe working and operating practices
                                         
    Hazards                                                         
    (a) Vehicle movements                                           
    (b) Pedestrian movements                                 
    (c) Aircraft movements                                             
    (e) Propeller-driven aircraft and helicopters                                    
    (f) Aircraft antennae and other protrusions                                       
    (g) GSE                                                    
    (h) Aircraft fuelling and fuel spills                                         
    (i) Adverse and seasonal weather conditions                               
    (j) Night operations                                     
    (k) Working at height                                     
    (l) Slips, trips and falls                 
    (m) Noise All Functions
    (n) Manual handling

    Human Factors
    (a) Motivation and attitude     
    (b) Human behavior                 
    (c) Communication skills         
    (d) Stress                 
    (e) Ergonomics         
    (f) Effects of psychoactive substances (drugs and alcohol)     
    (g) Fatigue         
    (h) Time pressure         
    (i) Peer management pressure         
    (j) Situational awareness     
    (k) Teamwork     
            
    Airside Markings and Signage

    Emergency Situations         
    (a) Reporting             
    (b) Injuries             
    (c) Security threats         
    (d) Spillage             
    (e) Alarms and emergency stops     
    (f) Fuel shut-offs         
    (g) Ground-to-flight deck emergency hand signals     
    (h) Fire     
    (i) Severe weather         
    (j) Aircraft stand emergency procedures     

    FOD prevention

    Personal protection         
    (a) Personal protective equipment     
    (b) Occupational health and safety     
    (c) Musculoskeletal injury prevention     
    (d) Weather exposure         

    Accidents, Incidents, Near Misses
    (a) Personnel injuries     
    (b) Damage to aircraft, GSE, facilities     
    (c) Reporting         
    (d) Investigation     
    (e) Prevention             
    (f) Cost of accidents, incidents     
    (g) Risk assessment         

    Airside Safety Supervision
    (a) Creating an open reporting culture     
    (b) Performance monitoring             
    (c) Coordination of airside activities     
    (d) Workload management         
    (e) Decision making         
    (f) Planning

    دوره آموزش اپراتوری تجهیزات پشتیبانی زمینی

    Duration:2 Days
    No. of Participants: Min. 8- Max. 28
    Training Specifications:
    i)Theory 8 practice of GSE operation functional training  specifications.
    ii)GSE types functional specification.
    iii)GSE types operation .
    iv)Aircraft service points familiarization.
    v)Irregularity/ incident reporting procedures.
    vi)Positioning and operation of servicing equipment.

    دوره لود کنترل با DCS

    Duration: 5 Days
    No. of Participants: Min.8 Max.28
    Course contents :
    Manual Flight Creation
    Configuration Table Display
    A/C Registration Data Display
    Flight Data Display
    Flight Update Information
    Flight Initialization
    Flight Irregular Operations
    Operational Screen Display
    Fuel Screen
    Passenger Payload Screens
    Cargo Payload & Load Distribution Screens
    Flight Status Screen
    Adding Special Information and Printing Request
    Flight A/C Change
    LDP Messages
    LDP Message Address Table
    Flight Journal History
    Last Minute Change
    Exam

    دوره پذیرش مسافر با DCS

    Duration: 5 Days
    No. of Participants: Min.8- Max.28
    Training Syllabus :
    Sign-in/out In DCS
    User Modes (UR, UA, UC, UH)
    Flight Assignments / Preparing For Check-In
    Basic Check-In Entry
    Check-In Options / System Responses / No-Record Passengers
    Passengers With Infants / Retrieval Of Passengers and Full Records
    Editing Including Special Passengers
    Offloading / Seat Plans
    Wait List, Open and Staff Passengers
    Excess Baggage
    Through Check-In / Boarding

    دوره آشنایی با کل تجهیزات زمینی

    Duration:3 Days
    No. of Participants: Min. 8- Max. 28
    Training Specifications
    i)Functional Specifications
    ii)Aircraft doors, Servicing Points and  system  requirements for use of ground support equipment .
    iii)Summary of unit load device capacity and dimensions
    iv)Basic requirements for air craft ground support equipment
    v)Basic safety requirements for aircraft grand support equipment
    vi)Compatibility at ground support equipment with air craft types.
    vii)Standard controls .
    viii) Basic requirements for towing vehicle interface
    ix)Environmental specifications for ground handling operations.

    Aircraft De-/Anti-icing Training

    Duration:3 Days
    No. of Participants: Min. 8- Max. 28
    Training Syllabus:
    Recognition of Relevant Weather Phenomena
    Effects of Frost, Ice, Snow and Slush on Performance, Stability and Control
    Basic Characteristics of De-/Anti-icing Fluids
    General Techniques for De-icing (Removing Deposits of Frost, Ice, Snow and Slush from Aero plane Surfaces) and for Anti-icing
    De-/Anti-icing Procedures in General
    Specific Measures to be Performed on Different Aero plane Types, and Procedures Specifically Recommended by IAA
    Types of Checks Required and Procedures and Responsibilities for Checks
    De-/Anti-icing Equipment Operating Procedures, Including Actual Operation of Equipment
    Health Effects, Safety Precautions and Accident Prevention
    Emergency Procedures
    Fluid Application Methods and Procedures
    Use and Limitations of Holdover Time Guidelines
    Locations for De-/Anti-icing, Reporting Spillage, and Hazardous Waste Control
    New Procedures, New Developments, and Lessons from the Previous Winter
    Procedures and Methods for the Storage and Handling of De-/Anti-icing Fluids

    دوره کوردیناتوری

    Duration:10 Days
    No. of Participants: Min. 8-Max.28
    Course Contents:
    Introduction
    Ramp Coordinator Duties and Responsibilities
    Ground Handling Activities
    Sequence of Ground Handling Activities
    Minimum Ground Times
    Aircraft Departure Coordination
    Passenger Services procedures
    Ramp control procedures
    Load control procedures
    Operations procedures
    Cargo Handling procedures
    Refueling procedures
    Catering procedures
    Airside Line Maintenance Procedures
    Exam

    دوره مقررات حمل حیوانات زنده

    Duration:4 Days
    No. of Participants: Min. 8-Max.28
    Training Syllabus:

    Terms and Definitions
    Shipper’s Responsibilities
    Carrier’s Responsibilities
    Government Regulations
    Carriers Regulations
    Reservation and Advanced Arrangement
    Reservations
    Schedules and Routings
    Interline Advanced Arrangement
    Delivery to the Consignee
    Persons Accompanying Consignments
    Animal Behavior
    General
    Disturbance
    Segregation
    Classifications and Identifications of Live Animals
    Documentation
    Shipper’s Certification
    Air Waybill
    Notification to Captain
    Container Requirements
    General Requirements
    Stocking Densities
    Marking and Labeling
    General Requirements
    Marking
    Labeling
    Handling Procedures
    Acceptance of Live Animals
    Ground Handling of Animal Shipments
    Loading Procedures
    Specific Handling Procedure
    Feeding and Watering
    Advice to Captain
    Health and Hygiene
    Life Science Logistics for Laboratory Animals
    Health Status Classification
    Animal Type, Number and Condition
    Additional Species Considerations
    Container Considerations
    Other Considerations
    World  Organization for Animal Health
    General Information

    دوره مقررات کالاهای خطرناک

    DGR

    دوره پیشرفته فروش بار

    Duration: 10 Days
    No. of Participants: Min.8 Max.28
    Training Syllabus:

    Familiarization with TACT
    Responsibilities
    Acceptance of Cargo
    Acceptance of Special Cargo
    Preparation Procedures for Loading of Cargo
    Securing Procedures of Load
    Labeling/Marking
    Packing
    Air Waybill
    Cargo Manifest
    Segregation
    IAA Regulations
    Cargo Rating
    Damaged Cargo
    Pilfered Cargo
    Wet Cargo
    Perishable Cargo
    Protection of Valuable Cargo
    Live Animals
    Human Remains
    Mail Handling
    Mail Documents
    Handling of Missing Airmail
    Handling of Found Mail
    Handling of Damaged Mail
    Company Mail
    Aircraft Documents Stowage
    Special Load-Notification to Captain
    Dangerous Goods
    Dangerous Goods Emergency Response
    Airside Safety Awareness
    Tag Identification
    Cargo Preparation for Carriage
    Security Of Cargo ( Damage, Pilferage and Mishandling and Access Control on Both Landside And Airside)
      Handling of Valuable Cargo
      Handling of Wet Cargo
      Handling of Live Animal
      Handling of Perishable Cargo
      Handling of Human Remains
    Familiarization With NOTOC

    دوره مقدماتی فروش بار

    Duration: 5 Days
    No. of Participants: Min.8 Max.28
    Training Syllabus:
    Familiarization with TACT
    Responsibilities
    Acceptance of Cargo
    Acceptance of Special Cargo
    Preparation Procedures for Loading of Cargo
    Securing Procedures of Load
    Labeling/Marking
    Packing
    Air Waybill
    Cargo Manifest
    Segregation
    IAA Regulations
    Cargo Rating
    Damaged Cargo
    Pilfered Cargo
    Wet Cargo
    Perishable Cargo
    Protection of Valuable Cargo
    Live Animals
    Human Remains
    Mail Handling
    Mail Documents
    Handling of Missing Airmail
    Handling of Found Mail
    Handling of Damaged Mail
    Company Mail
    Aircraft Documents Stowage
    Special Load-Notification to Captain
    Dangerous Goods
    Dangerous Goods Emergency Response
    Airside Safety Awareness
    Tag Identification
    Cargo Preparation for Carriage
    Security Of Cargo ( Damage, Pilferage and Mishandling and Access Control on Both Landside And Airside)
      Handling of Valuable Cargo
      Handling of Wet Cargo
      Handling of Live Animal
      Handling of Perishable Cargo
      Handling of Human Remains
    Familiarization With NOTOC

    دوره آشنایی با خدمات فرودگاهی

    Duration: 4 Days
    No. of Participants: Min. 8-Max.28
    Airport Services Familiarization Training Specifications
    i)    Aerodrome Familiarization
    a)    ICAO
    b)    IATA
    c)    Airlines
    d)    Ground Handling Services
    e)    Alphabet of aviation
    ii)    Airside safety
    a)    Landside
    b)    Airside
    c)    Aerodrome layout
    d)    Safety philosophy
    e)    Safety regulations no brief
    f)    Hazards
    g)    FOD
    iii)    Passenger handling
    a)    Airline / Aircraft/ City/ Airport codes
    b)    Freedoms of the air
    c)    Types of filing
    d)    PNR
    e)    Types of passenger ticket
    f)    Categories of baggage
    g)    Tag identification
    iv)    Security awareness:
    a)    Introduction to security
    b)    Annex 17 (Definitions /Standard /Recommended practice)
    c)    Regulations of security manual
    d)    Security restricted areas
    e)    Access control
    f)    Monitoring
    g)    Airport staff
    h)    Passengers and cabin baggage screening
    v)    Ground support equipment:
    a)    GSM familiarization
    b)    Basic safety requirements for aircraft ground support equipment
    c)    GSE inspection familiarization
    d)    Procedure of GSE connecting and disconnecting to aircraft
    vi)    Dangerous good awareness:
    a)    Definition
    b)    Principles and procedures
    c)    Operators responsibilities
    d)    Classification
    vii)    Cargo handling:
    a)    Designation of aircraft, deck, holds, compartments, bays and cabin
    b)    Numbering the compartments
    c)    Unit load Devices
    d)    Tare weight, net weight and gross weight
    viii)    Load control familiarization:
    e)    Introduction
    f)    Weight and balance definition
    g)    Weight calculation
    h)    Balance calculation
    i)    LDM & CPM message

    دوره مقدماتی خدمات مسافر

    Duration: 5 Days
    No. of Participants: Min. 8-Max.28
    Training Syllabus:
    INTRODUCTION.
    INTERNATIONAL ORGANIZATION / IATA – ICAO – WHO.
    WARSAW CONVENTION.
    CONDITION CONTRACT IN DOM – INT TICKET.
    PASSENGER – TICKETS, DOM – INT.
    BAGGAGE HANDLING.
    PASSENGER FREE ALLOWANCE BAG WEIGHT / PIECE CONCEPT.
    EXCESS BAGGAGE TICKET.
    AIRLINE GEOGRAPHY.
    PASSENGERS CHECKED.
    ۵th AIR FREEDOM.
    A.H.M (AIRPORT HANDLING MANUAL).
    T.I.M (TRAVEL INFORMATION MANUAL).
    O.A.G (OFFICIAL AIRLINE GUIDES).
    FLIGHT REPORT.
    SEAT CHART.
    DANGEROUS GOODS REGULATION.

    دوره پیشرفته خدمات مسافر

    Duration: 12 Days
    No. of Participants: Min. 8-Max.28
    Training Syllabus:
    PASSENGER SERVICES (ADVANCED)
    REVIEW BASIC COURSE.
    PNL, TAG. INTERLINE TAG, LIMITED RELEASE TAG, LABELS.
    CHECK-IN << DOM-INT>> TKTS <<HOW TO READ>>.
    POOLING OF BAGGAGE.
    FORM OF PAYMENT: C.O.D – CC CASH – M.C.O – INV.
    DISABLE & INCAPACITATED PASSENGER.
    FREMEC & MEDIF FORM RES 700/PSC.
    CALCULATION OF EXCESS BAG / CHARGES SKI – GOLF LIVE ANIMAL.
    POST CHECK IN – PIS – PSM – PTM – SOM – LDM.
    SUMMARY BAGGAGE SERVICES.
    ICE BREAKER, FIRST, IMPRESSIONS.
    M.C.T PASSENGER + CHKD BAGS – RES 765.
    ESTABLISHMENT OF TRANSFER BAG – RES 744.
    DANGEROUS GOODS FOR PASSENGER HANDLING STAFF.
    NOTOC

    دوره خدمات مشتری

    Duration: 4 Days
    No. of Participants: Min. 8-Max.28

    i)    Customer satisfaction:
    a)    Objectives of passenger services
    b)    What is customer
    c)    What drives customers away?
    ii) communication skills:
    a)    The communication process
    b)    Effective listening
    c)    Nonverbal communication
    iii) Quality customer service:
    a)    The four things customer wants
    iv)  Dealing with complaints:
    a)    Are complaints a sign of failure?
    b)    Why do customers complain
    c)    How to handle complaints properly?
    d)    What is customer loyalty?
    v) Customer service improvisation:
    a) How to improvises?
    vi) Thanking customers:
    a)    Ways to thank your customer

    دوره مقدماتی لود کنترل

    Duration: 5 Days
    No. of Participants: Min.8- Max.28
    Course Contents:
    International & National Aviation Regulatory (ICAO, IATA,FAA, JAA, EASA)
    Theory of Flight
    Handling of Dangerous Goods
    Handling of other Special Loads
    Load Categories
    Codes for Loads Requiring special attention
    Aircraft Structural Limitations
    Weight Definitions
    Balance Definitions
    Balance Definitions
    principals of Balance
    MAC and safe Safe Range
    Consequences of improper loading on flight and personnel safety
    Unit Load Devices
    Principles of Load Planning
    Load sheet and Trim sheet- F100
    Load sheet and Trim sheet-B727-200
    Load sheet and Trim sheet-A300
    Load sheet and Trim sheet-A320
    LMC
    LDM and CPM
    Exam

    دوره پیشرفته لود کنترل

    Duration: 5 Days
    No. of Participants: Min.8- Max.28
    Course Contents:
    Weight and Balance Definitions review
    Principals of Balance Review
    MAC and Safe Range
    Adding/Removing Weight & finding new CG
    Weight Shifting & finding new CG
    Consequences of improper Loading on Flight and Personnel Safety
    Index Calculations
    Codes for Loads requiring special attention
    Unit Load Devices
    Fuel Calculations
    Load sheet and Trim sheet –A310
    Load sheet and Trim sheet- A300-600
    Load sheet and Trim sheet-B.747
    LMC Procedures
    LDM and CPM
    Exam

    آدرس : تهران ابتدای جاده مخصوص، کوی بیمه، بیمه ۲، کوچه شهید آزمون نیا، پلاک ۳، طبقه ۴، واحد ۱۰
    کد پستی : ۱۴۵۷۹۳۳۳۳۴

    تلفن : ۹۸.۲۱۴۴۶۹۹۳۰۰+
    تلفن : ۹۸.۲۱۴۴۶۹۹۳۰۱+
    تلفن : ۹۸.۲۱۴۴۶۹۹۳۰۲+
    فکس : ۹۸.۲۱۴۴۶۵۵۳۷۶+
    تلگرام : ۹۸.۹۹۰۷۲۵۰۸۵۸+

    ایمیل : Info[at]arianatc.com

    enamad-logo

    Address : Unit 10, 4th floor, No.3 , 2nd Bimeh St. , Tehran, Iran - Postal Code : 1457933334

    شماره حساب و کارت مؤسسه آتیه پرواز آریانا

    شماره حساب ( بانک سپه ) : ۴۲۹۳۰۰۸۳۷۸۱۰
    شماره کارت ( بانک سپه ) : ۶۶۰۵-۶۰۵۷-۱۰۱۱-۵۸۹۲

    تماس با ما کانال تلگرام

    Copyright © 2017 - 2018 Ariana Training Center | All Rights Reserved
    • صفحه اصلی
    • تقویم آموزشی
      • دوره های آموزشی
      • سوالات رایج
      • شرایط و مقررات
    • ثبت نام و پرداخت الکترونیک
    • اعتبار سنجی گواهینامه
    • تماس با ما
      • درباره ما
      • نمایندگان
      • مدرسان
      • انتشارات
    • گالری

    آتیه پرواز آریانا